Privacy Policy
Australis Chambers is committed to providing quality services to you and this Privacy Policy outlines our ongoing obligations to you in respect of how we manage your Personal Information and keep your data safe.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
By providing personal information to us you agree to the terms and conditions in this Privacy Policy.
What is Personal Information and why do we collect it?
Personal Information is information or opinion about an identified individual or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website www.australischambers.com, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. We will take all reasonable steps to protect any personal information provided to third parties, including seeking to impose confidentiality, privacy and data security obligations as appropriate.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
We use a combination of technical solutions, security controls and internal processes to help us protect your Personal Information and our systems from unauthorised access and disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Australis Chambers will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
• you have given us your consent to disclose personal information to that third party; or
• we reasonably believe that:
- the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
- the law or binding scheme can be enforced; or
• the disclosure is required or authorised by an Australian law or court / tribunal order.
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations and legal or regulatory obligations usually require it to be kept by us for a minimum of 7 years.
Data breach
In the event of an eligible data breach as defined by the Privacy Act, we will notify the Office of the Australian Information Commissioner and affected individuals as soon as practicable after we become aware there are reasonable grounds to believe that there has been an eligible data breach.
Privacy Policy Updates
We reserve the right to amend this Privacy Policy and accordingly this Policy may change from time to time and will be available on our website.
Privacy Policy Complaints and Enquiries
Depending on the jurisdiction where you are located, you may be entitled to various data subject rights to:
• Request access and obtain a copy of the Personal Information that we hold about you, including whether it has been sold or shared.
• Request for us to rectify, correct or update any Personal Information that we hold about you.
• Request for us to delete your personal information if we no longer need it.
• Request to restrict the processing of your Personal Information in certain circumstances for example, if you are contesting the accuracy of the Personal Information, we hold about you.
• Object to the processing of your Personal Information in certain circumstances, or withdraw your consent. This right is absolute when we process your Personal Information for direct marketing.
• Exercise your right to data portability, meaning that you have a right to receive your Personal Information in a structured, commonly used, and machine-readable format and to transmit those data to another organisation without hindrance from us.
If you would like to exercise any of these rights, please contact us. We may require additional information from you for verification purposes. This information will depend on the right you are exercising and the legal requirements of the jurisdiction in which you are located. We do not discriminate against individuals for exercising their privacy rights. We will respond to your request in a timely manner and within required timeframes, usually within 28 days.
If you have any queries or complaints about our Privacy Policy please contact us at:
Australis Chambers
Level 30, 91 King William Street, Adelaide, SA, 5000
wilson@australischambers.com 0413 807 585
We will respond to a complaint or enquiry within a reasonable period of time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).